I’m in the process of backing up my SalesForce Data to clean it up so that we don’t hit out 1GB limit as another gig costs $1500(which is pretty insane for 1GB of storage).  In the process of doing an export of SalesForce through their Data Export page in the Control Panel I found that the data I exported was only 230MB where our usage in SalesForce was 961MB.  I called up support and found out that you have to tell them that you want a Full backup of your account in order for them to activate this “feature”.  This is very misleading as the wording for the export section is as follows:

This is something that frustrated me as when I talked to the support guy about this he explained that the export I did was just the “basic information, not the full export”.  Anyone that is interested in backing up SalesForce, make sure you request the Full Backup feature, to ensure you don’t leave anything behind.